A Few Words About Me
17 Years of Experience in IT Infrastructure and Application Management and data centre operations including an end to end ITIL process and Service Desk operations. Certified ITIL V3.
Well versed with ITIL framework, various delivery models (“Onsite – Offshore”, “Global Delivery Model”, “Dedicated” and “Shared services”, “Global Command Center”).
Subject matter expert experience in Office 365/ Exchange and Azure AD, JIRA and JIRA Service Desk
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Microsoft 365, Exchange, Security, Azure AD & Intune Enthusiast | Microsoft Solutions Architect | Jira Software & Service Desk Configuration Consultant | Director of ConsultingMicrosoft 365, Exchange, Security, Azure AD & Intune Enthusiast | Microsoft Solutions Architect | Jira Software & Service Desk Configuration Consultant | Director of Consulting